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Cozumel Palace Resort, Cozumel, Mexico

Avenida Rafael E Melgar Km 1.5, Cozumel, Mexico

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Recent User Reviews

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Cozumel Palace 10/29 - 11/5

Submitted by: BIgTMan

We had another great stay at the Cozumel Palace. The staff is the most outstanding part of Cozumel Palace followed closely by...

Great Resort

Submitted by: Melissa

We very much enjoyed our stay, Our room was very nice and clean. The food was good at all the restaurants, especially the breakfast buffet. The pool was nice and the wait staff was exceptional, never waited for long for a drink or anything. We had a hard time spending the entire resort incentive money! It really goes a LOOOON...

Cozumel Palace - All Inclusive

Submitted by: Sergei

Pretty good hotel overall. Very clean, nice, with a great promotion for 1500 hotel credits. The credits are not exactly USD's in value (a romantic dinner for a couple that should be around $100, was priced at 350 credits), but still - the credits are very useful. We used them for spa, dolphins, stingrays, snorkeling, diving, etc. Room service is very good, stuff is very friendly. Food/drinks are "kind of ok": acceptable but nothing special, which is typical for a mid-level all-inclusive. Every night they have an hour long show. But the shows end by 8:45-9:00PM and there is not much activity after that. By 10-11PM the resort is practically "dead". Thus, it's rather a quiet place at night and if you are lookin...

Fantastic family getaway

Submitted by: Traveling Family

The accommodations at the hotel were first-rate, clean and the hotel staff were helpful and friendly. We booked a junior suite for our family of 4 and had plenty of room for our 2 teenagers. This was our first all-inclusive experience and it was a breath of fresh air not to have to worry about meals and tipping although we did tip the housekeeper, wait staff and bellmen on our last day for great service. We loved the pool and being able to get food and drink brought to us! The quality and variety of food was good, especially the Mexican meals. The Japanese and Italian were a little disappointing but passable. Our family enjoyed diving (with private dive shops)but were not impressed with the dive shop at the ...

Great family vacation spot

Submitted by: Dive Dad

Hotel experience was nothing short of wonderful. The staff were extremely helpful and accommodating. The food at all of the restaurants was great, even for kids. There was never a wait to get seated no matter what time we ate. The spa experience was extremely enjoyable. The ability to spend the complimentary cash credits was very easy and the staff helped make suggestions as to how they could be spent. The room was comfortable and cleaned timely every day. The view was spectacular. If you are traveling with children I would recommend paying extra for the loft suite. There are only 16 of them so plan in advance of your stay as these rooms can fill quickly. I have stayed at other Hotels on the island and nothi...

Great Place to Stay

Submitted by: KK

Our family and another family just stayed a week at Cozumel Palace. We have stayed at most of the All-Inclusive resorts on the island, but this one I believe is the best. From the friendly staff, to the food, all was wonderful. This is also the first place on the island that we have stayed with sof...

Great time!

Submitted by: James

This was our third visit to the island and the nicest accommodations by far. The rooms are closer to the actual pictures than anywhere else we have stayed and the service was fantastic. Something for each of us. My wife...

cozumel palace june 2011

Submitted by: g-daddy

we travel three to four times a year out of the country, so we have other hotels to compare Cozumel Palace with. Overall I would rate the hotel at the top as one of the best hotels we have stayed in. The staff was excellent and service was top notch. The food was excellent, we thought the Italian was the best. It is hard so say anything negative about the hotel because everyone worked so hard to make your stay enjoyable. I would say I wish the had a larger shaded area close to the pool. My only other comment was regarding the 750.00 resort credit we received for our stay. I did not stay there for the credit so it was no big deal to me. However to me it turned out to be no big deal. We paid 350.00 for the rom...

Family Vacation

Submitted by: texasfamilyx4

We just got back from 8 days at Cozumel Palace. The service was superior to anything we could have imagined.Every part of the hotel was kept spotless 24/7. There was no shortage of wait staff and each one did everything they could do to make your every wish a reality. Manuel was in charge of the dining areas and came by each meal to make sure everything was perfecto. The entertainment was quite enjoyable and fun for the kids. Our children begged to go to kids club at times to be with Manuela (the kids club director). These people were really trained in the art of service and seemed to really enjoy all that they did. The food, to be honest, was adequate at best. The food in my experience isn't great at any re...

Great Hotel

Submitted by: Traveler

We all took advantage of all there was to do at the hotel: Scuba, S...

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