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Dreams Resort And Spa Cancun, Cancun, Mexico

Punta Cancún s/n, Zona Hotelera, Cancun, Mexico

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North Andover, Massachusetts

  • My overall rating:

    My ratings by kids age

    • Big kids (6-8)
    • Tweens (9-12)
  • Visited: 2013-01-01
  • Submitted: 2013-02-11 13:18:36.0
  • Traveled with:
    Big Kids (6-8) and Tweens (9-12)

Disappointing

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Tips for Families

Get a dolphin view room, activities are fine for the younger groups but there is nothing for anyone 9+. And they watch a lot of movies.

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2

Food and drinks

Submitted by: ddkmn

The food was great but not many selections on places to dine. Over the eight day stay re...

Excellent Stay

Submitted by: Joedchi

Everything was perfect. The only issue is there seemed to be some l...

No where close to a 4-Star resort.

Submitted by: Kennikat

This resort was no where close to 4 starsPROS-the grounds were well maintained-the resort was in a good location; in walking distance to bars, shopping and restaurants-the staff was friendly and helpfulCONS-we reserved a room with a king-size bed and were given a room with two double beds. hotel staff said that they only reserve the type of room, not specific types of beds. they refused to upgrade us to another room with the requested bed. We had to wait a day before we could move.-the rooms were small and outdated-the bathrooms were small, dirty, outdated, and in need of major repair-the mini-bar was not restocked unless you specifically called and requested it.-not enough pools/hot tubs; there were only 2 ...

Nice, but showing it's age

Submitted by: Jammer

This was my fourth trip to this resort. The staff is always pleasant and several of the staff remembered me or a family member from a previous visit, which is nice.The best food is at Oceana, Seaside Grill and World Cafe Buffet are just OK.Majority of the bar drinks were good, and some bartenders were heavier on the alcohol than others. But overall ...

Great trip!

Submitted by: NJRivergirl

My daughter and I had a great time here. Really good value. Food could be better, but ...

My favorite Cancun Hotel

Submitted by: Debbie

We stayed @ Dreams last year...this year we stayed @ Grand Oasis Cancun....and we were sorry each and every day for our mistake. Dreams staff was excellent! Full menu room service....stocked mini bar...great food @ r...

wonderful place to have a vacation

Submitted by: poppa

The staff here were wonderful they really made an effort to keep things going and were always upbeat. You could not ask for a better group of people on the entertainment staff. They included the younger children as well as the adult guests. I must say the worst experience we had was with the airlines on the way back, not only was the plane late leaving cancun, we also had to wait an extremely long time for luggage making a connecting flight impossible to hook up with. Then they made no effort to help us find a hotel. The next day the flight they gave u was cancelled prolonging our stay at the airport. When we finallly got assigned to a flight we had to wait for the crew to show up after it was time to take o...

Decent, but nothing to rave about.

Submitted by: Partyof5

The pool area was quite small. It would have been nice if the pool had diving board or even a slide for the kids. The ocean water swimming area was just slimy with seaweed on the bottom. The actual ocean area was nice and clear. The hotel had plenty of chairs and shade. Our adjoining rooms were comfortable and clean. Of the 5 nights we stayed there not 1 member of our party of 5 was able to take a hot shower or even a warm one. Also there were some noise issues from wedding receptions(3 while we were there). The bass from the music vibrated our rooms preventing our kids from sleeping. I did inform the staff who "made a note of it". We attempted to play tennis but the 1 tennis court was covered in a layer of ...

Good, but not great

Submitted by: Joe Cool Dad

Good quality food, but not allot of variety. Not much to do at night within the hotel. Unruly guests are not kept in check - one couple was practically having sex in the pool with kids around and drunk people cursin...

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