Gran Caribe Real Resort & Spa Cancun, Cancun, Mexico

Paseo Kukulkan Km 11 Hotel Zone, Cancun, Mexico

About Gran Caribe Real Resort & Spa Cancun

Average user rating (11 Reviews)

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*avg nightly rates are per night and do not include taxes or fees.

Ratings by kids' ages

  • Tots (0-2)
  • Little kids (3-5)
  • Big kids (6-8)
  • Tweens (9-12)
  • Teens (13+)

Kid-friendly Amenities

  • Rollaway beds available
  • Babysitting
  • Kids' club
  • On-site restaurant(s)
  • Complimentary breakfast
  • Cribs (infant beds) available
  • Teen lounge
  • Outdoor pool
  • Kids' pool
  • Water slide
  • Basketball court
  • Snorkeling equipment available
  • Beach umbrellas available

Recent User Reviews

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Submitted by: guest

Words almost cannot explain how much we enjoyed the stay at Gran Caribee Cancun. The food, the service, the facilities, and the excellent value for money all made it an absolutely fantastic holiday for our family.We could not believe when it said all inclusive, that it was ALL inclusive .... of the drinks, food .... everything which is something we […] definitely do not get in Australia, nor for that matter in many parts of the world we have stayed in.The weather allowed us to spend a fair bit of time on the beach or beside the pool, which was perfect for us.Julio was fantastic with his explanation of the tours available and Jonathan at Reception was also very helpful and always friendly and most respectful ...

Submitted by: Wayne

all inclusive with a good varity of local as well as international cuisine.The room we had afforded a fantastic view of the ocean but my children (now adults ) had no view. Good for families with young children.One member of the staff Rolex was extremely informative and courteous and helpful and we will always remember his kindness and helpfullness.l Very noisy because of the childrenYoung children occupied the adult pool and not the kiddies poolThe sea was quite rough at times and the water had lots of sea weed Got no hot water in the shower the next morning.We upgraded to the Royal and my son forgot a white gold chain and a silver cross pendant with diamonds. It was never returned although we reported the ...


Submitted by: LAURIG


Submitted by: Mary

very clean most staff wear frandliy did not have a room first night we...

Submitted by: Erica

After fighting with management (took 24 hours) about failing to honour our booking made SIX months prior to arriving, we finally were given the room we booked and was exactly what we booked thru Very very clean, super air conditioning, cleaning crew impecable and all restaurants & buffet staff super friendly and helpful. Beyond front desk/check in issues hotel is good & value for dollar. The hotel constantly tells incoming guests that hotel over booked (over heard this told to so many other people checking in throughout the eight days we were there). Tried to shuffle my family of five to another hotel for four nights of our stay and not honour our booking. Completely disgusted by the management'...

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