1201 Convention Center Blvd., New Orleans, LouisianaMap
Recent User Reviews
Very very pleased
checked in around 12 pm. Very friendly staff. Got our room right away. Room is very clean and beds were comfortable. Lobby had coffee, and fruit. That gave us some time for lunch. Staff gave us maps and info etc.. to get to the french quarter. came back to the hotel had a nice snack cookies hot chocolate in the lobby. Really a nice welcome. Felt at […] home . This hotel location is ideal for cruisers or NOLA visitors. Comvention center is next door. check out was a breeze. Staff let us use vallet service to store our luggage after coming back from the cruise which was very helpful and again very courteous staff. I have so many good things to say about this hotel. The bottom line is 100 times more service for...
Great hotel but bad service
The hotel was great, but the service was horrible. We only stayed one night and valet was a nightmare. It toke about 40 minutes just for the valet to get my keys to park my car, then I only got it back once to make a trip to the store and the hotel tried to charge me twice for valet service. As far as the room was concerned, i...