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Hotel Riu Palace Macao Punta Cana, Punta Cana, Dominican Republic

Call to Book: 800-775-6132

Playa Arena Gorda, Punta Cana, Dominican Republic


Recent User Reviews

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Great location with fair service

Submitted by: Brainchick

Beautiful grounds & room, room service quick but limited menu, refrigerator in room re--stocked only once during week stay. Buffet food was decent and servers attentive. Bar service at pool looked adequate but none on bea...

Riu Palace Macao All Inclusive

Submitted by: Nice vacation

The hotel was old, renovated, but kept clean.The beach was very beautiful, although it needed cleaning from sea weeds more often than once in the morning, as the hotel did. The hotel employees were very helpful and nice.Hotel room services were very slow and most of the room cleaning crew could not understand English.The nightly entertainment was very good on certain nights. I would say at least 3 out of the 8 nights or (.375 of the nights) we spent there were very good. The remaining shows were OK, but below average.Scuba diving was very bad, the crew was not helpful, they did not advise us that the seas were very rough. The waves were more than 8 feet high and the boat operator was not cooperative in getti...

great place to relax

Submitted by: beach lover

everything was perfect except the ma...

Average experience

Submitted by: DS

It was by no means a 4 star hotel. The staff was not very warm...

The Second Time at Riu Palace Macao

Submitted by: Alex

This was our second stay at Riu Palace Macao. We decided to book the same hotel based on our previous experience. Everything was...

Looks can be Deceiving...

Submitted by: Orly

The Hotel is very beautiful but has many,many flaws.The good things:1.Super- Friendly Staff2.Very Beautiful Lobby (Palace Punta Cana not Macao)3.Good Service4.Great Beach5.Big PoolThe Bad:1.They turn off Air Conditioning in the Middle of the night and in the middle of the day. Therefore its very hot usually.2.Rooms have moldy and humid smell. Sheets and pillows reek from mold and feel wet even when recently changed.3.Poor Entertainment. They have a couple of beach games during the day but thats it. At night the shows are more 18+ than anything. Not very proffesional shows and very adult based comedy not family appropriate.4.Food is very European-International. This can be good or bad. The staff does all poss...

O.K. at Macao

Submitted by: heather4change

The RIU Macao was fine. I have traveled to many all-inclusive hotels and the Riu was o.k. but not quite what I would have expected for a four star resort. The rooms are very dated and during the day there were few choices for lunch/snacking. The resort is on the smaller side, which I like. It gives you a chance to really get to know the staff and the other guests at the hotel. One of my favorite places in the resort was the disco. Lots of people there and good mix of Latin and regular disco tech type music. Best of all it's FREE. You do however have to pay for your drinks there. Fodd choices were good with a large main buffet and the extra restraunts. Overall it was a wonderful stay but most of my enjoyment ...


Submitted by: Melissa

We just returned from a 5 night stay at the Rio Macao. We had an amazing time. The staff is very friendly and speaks many languages. The food was great, and the beach was awesome! I would suggest bringing tip money, even though tips are included. When packing, focus on beach wear and nice dinner clothes, people dress up for dinner. I will warn everyone, however, to stay out of the casino. It is not operated by the hotel and they will not help you if you have problems. A casino staff member approached someone in our party to enter the casino with some free play for a game that she was not familiar with and she ended up losing thousands of dollars without knowing it. She had to use a credit card to pay the deb...


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