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Hyatt Regency Hotel Grand Cypress Orlando Lake Buena Vista, Lake Buena Vista, Florida

One Grand Cypress Boulevard, Lake Buena Vista, Florida

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Recent User Reviews

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Denham Springs, Louisiana

  • My overall rating:

    My ratings by kids age

    • Little kids (3-5)
    • Big kids (6-8)

    My detailed rating

    • Cleanliness
    • Customer Service
    • Comfort
    • Location
    • Value
    • Pool
    • On-site/nearby restaurants
    • Other kids' amenities
  • Visited: 2013-07-01
  • Submitted: 2013-07-26 15:18:08.0
  • Traveled with:
    Little Kids (3-5) and Big Kids (6-8)

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In the words of my 8-year old daughter "Best hotel ever!"

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Tips for Families

Wake up early and nab a pool chair if you want one. All the good ones are taken by 8:00 am.


My detailed rating

Cleanliness
Value
Customer Service
Pool
Comfort
On-site/nearby restaurants
Location
Other kids' amenities

Suggestions for nearby family-friendly accommodations

Walt Disney World

Suggestions for nearby family-friendly restaurants

T-Rex Cafe at Downtown Disney

My Kid's Review

8-year old: "Best hotel ever!" and 5-year old: "I want to live at the hotel."

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Tucker, Georgia

  • My overall rating:

    My ratings by kids age

    • Tweens (9-12)
    • Teens (13+)
  • Visited: 2011-07-01
  • Submitted: 2013-03-19 13:27:21.0
  • Traveled with:
    Tweens (9-12) and Teens (13+)

Beautiful hotel, caring staff

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Tips for Families

There are small, open couches in the room that can serve as a fairly comfortable bed for up to about a 9 year-old (or so say my kids.)

Suggestions for nearby family-friendly accommodations

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Suggestions for nearby family-friendly restaurants

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My Kid's Review

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Great hotel but overpriced food

Submitted by: guest

Everything was phenomenal but the value of the r...

Good hotel with some down sides

Submitted by: guest

First, let me say that we've stayed at this hotel four times now. We really like it, and feel it offers a good value for the money. It feels luxurious, has one of our favorite restaurants (Hemingway's!) and you can stay here for a reasonable rate, if you get one of their specials.This time around, we did have some issues. The staff was universally […] friendly and helpful, so this should not reflect poorly on them. But, the hotel (like many businesses in Orlando) is understaffed. And, they make up for the reasonable room rate by charging exorbitant rates at the bar, coffee bar, etc.We had a few drinks at the White Horse. On an afternoon when the weather was awful, many people were staying indoors. Well, they...

Great service! Some suggestions offered

Submitted by: Annie

Warm, friendly, helpful come readily to mind when describing the service. The rooms need some drawers to unpack and more places to hang towels. The hair dryer is down right scrawny - must have been supplied by a man.The biggest challenge is the self parking. Though it was off season the...

Submitted by: Mariela

Excelente ubicación e instalaciones muy...

Submitted by: Anonymous

Very nice pool and surroundings. Very close from Disney parks. During one of the ...

Submitted by: Anonymous

The swimming pools and very ni...

The Hotel didn't know anything about my booki

Submitted by: guest

The hotel didn't know anything about my chosen preferences. They didn't know the fact that I had paid extra for a lakeview room, so they initially gave me a room facing the parking lot. They didn't know I had prepaid their $21 daily fees, so they charged it again (I had to spend 20 minutes and finally had ...

Hyatt Regency Grand Cypress

Submitted by: GregC

Best Hotel we ever stayed at. Grounds are spectacular. The pool was the best ever. Our grand kids loved the waterfalls and water slides. We enjoyed the pa...

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