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Riu Palace Hotel Cabo San Lucas, Cabo San Lucas, Mexico

Camino Viejo A San Jose Del Cabo, Cabo San Lucas, Mexico

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Recent User Reviews

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A beautiful place but there is room for impro

Submitted by: Ping

Overall is a good experience for our first visit of Los Cabos. The hotel is clean, room is comfortable, and the staff is friendly and helpful. However, the rooms need some upgrade. In particular, the lack of internet service in the room for modern-day travelers is unacceptable (the only available Wi-Fi is at t...

Specific Suggestions for a great hotel

Submitted by: cpbrownie

First of all, my overall experience was pretty amazing. We read a ton of reviews before going (mostly the bad ones) to see what we could expect. We didn't have ANY of the problems we heard about.Staff - I'll start with the best. The staff is incredible. They really go out of there way to serve you. In the restaurants, around the pool, everywhere. Even before I gave out tips, they were eager to help, eager to get your drinks and always around.Entertainment Staff - Second to none. They took the time to get to know us and were really so much fun. Especially Robbie, Nora (Kids club), and Jonathan's hand-stand dancing.Featured Restaurants - As everybody says, the fusion restaurant is by far the best. You have to ...

Excellent time for all!

Submitted by: CaboSkier

This was our third vist to the RIU Palace in the past 18 months. It just keeps getting better! Great service and lots of laughs. Fun for all ages. We took our 22 year old daughter and her boyfriend, they stayed at the Santa Fe and we spent lots o...

Great getaway!

Submitted by: Lope

Everything was great, We had a great vacation... The hote...

A good hotel with great service but no beach

Submitted by: LA Traveler 67

The hotel is not perfect but good enough to take a rest. There's no beach at all because the waives are high and the water is deep next to the beach. So you can be on the pools whole day long. They have 6 pools: 2 big, 2 with bars and 2 for kids. During the day you can play pool volleyba...

Great service in a awesome hotel

Submitted by: Nora

The hotel is spectacular; the service is really good; a huge variety of food and the hotel employees are always trying to satisfy your requests.it is not reccommended to swim in the beach just in front of the hotel, ...

Great place to stay and relax!

Submitted by: Just a dad

I went to Cabo for a wedding with my wife and my 2 year old daughter. We absolutely loved staying at RIO Palace. The service was fantastic and the food was great. This was my first time at an all-inclusive place but I will be back as...

Highly recommend!

Submitted by: Just a dad

I just got back from a wonderful week at RIO Palace. I traveled with my wife and almost 2 year old. The service is great starting at check-in with a drink to get you started. Every staff member we encountered was very helpful. The buffet was great especially for kids. We didn't get to try one of the restaurants so maybe next time. The pool and the pool service was fantastic. Our rooms were made twice a day as we had an afternoon nap. My parents stayed at another hotel which wasn't all-inclusive and they wish they hadn't as everything adds up quickly! My daughter looked forward to the nightly kids entertainment after dinner. The best part of this vacation is not having to worry about other costs while in the ...

EXCELLENT PLACE!!!!!!!

Submitted by: Miguelito

Great facilities, food, drinks and...

Great resort with some minor issues

Submitted by: Love to Travel

The RIU Palace was a great place to stay. We had a group of 9 people and everyone enjoyed themselves for the 7 day stay. There were a couple issues during our stay. When we checked in two of the three rooms were not ocean view as we had paid for. When I went back to the front desk they said the ocean could be viewed from the corner of the balcony. After some back and forth, he said he could switch our rooms the next day. The new rooms were much better. Another issue was the maid service. We only received turn down service one night and then never again. It wasn't a big deal, but just seemed inconsistent. We enjoyed the Japanese and Mexican restaurants. The buffet had a good amount of variety to satisfy every...

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