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Disney's Caribbean Beach Resort Lake Buena Vista

900 Cayman Way, Lake Buena Vista, Florida

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Average user rating (9 Reviews)

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  • Teens (13+)

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Visited: 2012-06-01 | Submitted: 2013-05-16 12:07:46.0 | I traveled with teens (13+)

Could have been better but not horrific!

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We traveled for our daughters 13th birthday. Other than we did not receive the cake we ordered and extremely late at that with a not so friendly waitress at the onsite restaurant, it was not bad. I feel the resort is for younger children. All in all the grounds are beautiful and relaxing.

Tips for Families

Make sure to bring an umbrella! It rained the entire week we were there! Have fun!

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Disney's Caribbean Beach Resort Lake Buena Vista

900 Cayman Way, Lake Buena Vista, Florida

| Map


Average user rating (9 Reviews)

My overall rating

My ratings by kids age

  • Teens (13+)

From

$112

avg/night

Check Rates
Visited: 2012-06-01 | Submitted: 2012-12-26 14:44:19.0 | I traveled with teens (13+)

My daughter's birthday!

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We wanted to celebrate our daughters birthday. Our family has relocated several times and friends have been far and in-between so this trip was very important for her. The rooms were basic at the resort (which our daughter picked) and like most. We pre-ordered a birthday cake and did the meal plan all thru Disney. On the evening the cake was supposed to be delivered by 5 pm was not. We called the front desk and no one knew anything about the cake. Finally after much complaining the cake arrived after 7pm and it was not the cake we even ordered! We had dinner at the resort restaurant and the waitress was very rude to my daughter because she was looking at the non-alcoholic beverages on the drink menu, where she snatched the menu from her hand & proceeded to tell her how there was nothing in there for her. I told the waitress it was the non alcoholic drinks she was looking at per my instruction and she continued to rant on about the menu. In the middle of our trip we are informed we did not have the meal plan as ordered thru the Disney website and the only explanation was there was a computer glitch. Needless to say, I would not suggest Caribbean Beach Resort! Disney is to feel magical and we did not! Our first trip to Disney we stayed at Port Orleans and loved loved it! Hopefully no one else has to experience Disney like we did especially with a celebration at hand. We were finally called a few weeks after our trip and comped 3 park tickets to use at a future trip. It was a nice gesture but not fair at any rate. Hope this helps!

Tips for Families

Make sure you confirm online booking with an actual person so you know what you are getting!

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