Cozumel Palace Resort, Cozumel, Mexico

Avenida Rafael E Melgar Km 1.5, Cozumel, Mexico

About Cozumel Palace Resort

Average user rating (19 Reviews)

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*avg nightly rates are per night and do not include taxes or fees.

Ratings by kids' ages

  • Tots (0-2)
  • Little kids (3-5)
  • Big kids (6-8)
  • Tweens (9-12)
  • Teens (13+)

Kid-friendly Amenities

  • Rollaway beds available
  • Babysitting
  • Kids' club
  • On-site restaurant(s)
  • Cribs (infant beds) available
  • Outdoor pool
  • Kids' pool
  • Playground on site
  • Snorkeling equipment available

Recent User Reviews

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Cozumel Palace 10/29 - 11/5

Submitted by: BIgTMan

We had another great stay at the Cozumel Palace. The staff is the most outstanding part of Cozumel Palace followed closely by...

Great Resort

Submitted by: Melissa

We very much enjoyed our stay, Our room was very nice and clean. The food was good at all the restaurants, especially the breakfast buffet. The pool was nice and the wait staff was exceptional, never waited for long for a drink or anything. We had a hard time spending the entire resort incentive money! It really goes a LOOOON...

Cozumel Palace - All Inclusive

Submitted by: Sergei

Pretty good hotel overall. Very clean, nice, with a great promotion for 1500 hotel credits. The credits are not exactly USD's in value (a romantic dinner for a couple that should be around $100, was priced at 350 credits), but still - the credits are very useful. We used them for spa, dolphins, stingrays, snorkeling, diving, etc. Room service is very good, stuff is very friendly. Food/drinks are "kind of ok": acceptable but nothing special, which is typical for a mid-level all-inclusive. Every night they have an hour long show. But the shows end by 8:45-9:00PM and there is not much activity after that. By 10-11PM the resort is practically "dead". Thus, it's rather a quiet place at night and if you are lookin...

Fantastic family getaway

Submitted by: Traveling Family

The accommodations at the hotel were first-rate, clean and the hotel staff were helpful and friendly. We booked a junior suite for our family of 4 and had plenty of room for our 2 teenagers. This was our first all-inclusive experience and it was a breath of fresh air not to have to worry about meals and tipping although we did tip the housekeeper, wait staff and bellmen on our last day for great service. We loved the pool and being able to get food and drink brought to us! The quality and variety of food was good, especially the Mexican meals. The Japanese and Italian were a little disappointing but passable. Our family enjoyed diving (with private dive shops)but were not impressed with the dive shop at the ...

Great family vacation spot

Submitted by: Dive Dad

Hotel experience was nothing short of wonderful. The staff were extremely helpful and accommodating. The food at all of the restaurants was great, even for kids. There was never a wait to get seated no matter what time we ate. The spa experience was extremely enjoyable. The ability to spend the complimentary cash credits was very easy and the staff helped make suggestions as to how they could be spent. The room was comfortable and cleaned timely every day. The view was spectacular. If you are traveling with children I would recommend paying extra for the loft suite. There are only 16 of them so plan in advance of your stay as these rooms can fill quickly. I have stayed at other Hotels on the island and nothi...

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