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Beach Palace Resort Cancun, Cancun, Mexico

Call to Book: 800-775-6132

Boulevard Kukulcan Km 11.5, Zona Hotelera, Quintana Roo, Cancun, Mexico


Recent User Reviews

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Bad, Bad, Bad.

Submitted by: Natalie04

This is not a 5 star hotel by far.When we arrived with my mom they put us in the worst possible room with ONE bed... So... we had to move, but were told that we have to wait 15min for the room to be checked first. We were tired and hungry from the trip, but had no choice. After we went to the other room, guess what, the first thing that we saw was mud at the bottom of the tub... and that is after the room supposedly was checked.They gave us an "upgrade" to the 11th floor, but let me tell you that the room was not much better. The shower cabin was full of black mold, AC was uncontrollable. A "5 star hotel" apparently doesn't even have a DVD player unless you are in some sort VIP suite.There are PLENTY of othe...

The most AMAZING experience ever!!!

Submitted by: Evy126

Beach Palace has an EXTRAORDINARY...

Beach Vacation

Submitted by: Sea and Sun

The Staff at Beach Palace were wonderful...

Beautiful place on the beach!!!

Submitted by:

Place is amazing! view, service, food, staff, everything was amazing. For younger crowd, you can take taxi or walk to nearby bars...

Nice but could be better

Submitted by: Rob4stars

Good food, but no snacks available all of the time. Po...

returning customers

Submitted by: victor lina

it was our second year returning to beach palace hotel and it was great. weather was nice, food was great and excellent service. this time it was very busy in the restaurants and took longer to get our food. Hello and thank you the Senor manager in the restauran...

Trip Fantastic; front desk a dud.

Submitted by: Now Hooked

We enjoyed the beautiful beaches, swimming pools, all-inclusive amenities and support staff.However, the front desk was dishonest, not very friendly and incompetent. The room was not ready; the safe was locked; our luggage was not sent up to our room and two calls and a visit to the front desk resulted in nothing but lies. we spent our first 4 hours waiting in the room for unfulfilled promises of getting our luggage sent up and opening the safe. When our daughter's family arrived later the same day, they were given only one bed for their reservation for 4 people and were told by the same check-in lady that it was all they had, take-it-or-leave it. Arguments and more lies later, she was given the wrong room (...

great resort

Submitted by: mark from buffalo

Great family vacation thanks to [...].We stayed in family connecting rooms, very comfortable, came with XBox for the kids. Good food, great beach, fantasti...

The Right Choice!!

Submitted by: Pa Pa Grande

The Beach Palace IS the bomb . com!!! They will pamper you every moment you are there. Great food, over the top service at every corner of the resort, great entertainment, fantastic place with fantastic people. The staff...

Great family vacation

Submitted by: Micho

while we were staying there everything was beyond exceptional. We used the 1500$ in vouchers with out a problem knowing what they can be used for of course. ...


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