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Gran Caribe Real Resort & Spa Cancun, Cancun, Mexico

Call to Book: 800-775-6132

Paseo Kukulkan Km 11 Hotel Zone, Cancun, Mexico


Recent User Reviews

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Submitted by: guest

Words almost cannot explain how much we enjoyed the stay at Gran Caribee Cancun. The food, the service, the facilities, and the excellent value for money all made it an absolutely fantastic holiday for our family.We could not believe when it said all inclusive, that it was ALL inclusive .... of the drinks, food .... everything which is something we […] definitely do not get in Australia, nor for that matter in many parts of the world we have stayed in.The weather allowed us to spend a fair bit of time on the beach or beside the pool, which was perfect for us.Julio was fantastic with his explanation of the tours available and Jonathan at Reception was also very helpful and always friendly and most respectful ...

Submitted by: Wayne

all inclusive with a good varity of local as well as international cuisine.The room we had afforded a fantastic view of the ocean but my children (now adults ) had no view. Good for families with young children.One member of the staff Rolex was extremely informative and courteous and helpful and we will always remember his kindness and helpfullness.l Very noisy because of the childrenYoung children occupied the adult pool and not the kiddies poolThe sea was quite rough at times and the water had lots of sea weed Got no hot water in the shower the next morning.We upgraded to the Royal and my son forgot a white gold chain and a silver cross pendant with diamonds. It was never returned although we reported the ...


Submitted by: LAURIG


Submitted by: Mary

very clean most staff wear frandliy did not have a room first night we...

Submitted by: Erica

After fighting with management (took 24 hours) about failing to honour our booking made SIX months prior to arriving, we finally were given the room we booked and was exactly what we booked thru Very very clean, super air conditioning, cleaning crew impecable and all restaurants & buffet staff super friendly and helpful. Beyond front desk/check in issues hotel is good & value for dollar. The hotel constantly tells incoming guests that hotel over booked (over heard this told to so many other people checking in throughout the eight days we were there). Tried to shuffle my family of five to another hotel for four nights of our stay and not honour our booking. Completely disgusted by the management'...

Submitted by: guest

The resort is beautiful! Amenities, Service, location, food, entertainment, cleanliness, etc.... all fantastic!! Will return to this resort - it is great!Only a few minor negatives: 1. Bands in bar are done by 10:30, so no dancing or entertainment after 10:30; 2. the pool is small and gets crowded, but the beach area is wonderful! and 3. Our room was […] in an odd location - near the hotle offices and not ocean front and was not accessible by elevator (2nd floor, so no problem for us to walk 1 flight of stairs, but others may not like to walk stairs and it was tough with the luggage). However, the room was very large, clean and quiet and did have a nice view of Lagoon sunsets. Bedding was not great - kinda t...

Hotel Gran Caribe -Boa Avaliacao mas uma frus

Submitted by: LeandroH

Um dos motivadores de eu ter escolhido este hotel é porque dizia na descrição do hotel de que havia banheira no quarto. Minha filha gosta muito de banheira e sempre...

Submitted by: Jose

Check in staff were friendly. Breakfast was great. . Generally the hot...

Submitted by: Brenda/Andre

Beautiful beach - Good guacamole. Too noisy, drinks ...

Submitted by: Anonymous

hotel staff is excellent, resort is clean and spa...


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