Arena Gorda, Carretera Macao, Punta Cana, Dominican RepublicMap
Recent User Reviews
- Visited: November 2013
- Submitted: Dec 28, 2013
- Traveled with:
Never going back.Flag review
I got food poisoning while staying here in November from red snapper at the French restaurant. My husband was also served raw chicken (thankfully he realized before he ate it.) My food poisoning was so bad that I passed out while puking, and severely chipped my tooth off the toilet. Initially, the resort tried to get us to sign a waiver relieving them from liability and that we would have to agree not to post anything about this online! We of course refused to sign. They then promised that they would stay in contact until the matter has been resolved - and they have not kept that promise. I am now looking at over $2000 repair to my tooth. This is TERRIBLE customer service. Think twice before coming here, because it could happen to you too!?
Tips for Families
Look elsewhere for family-friendly - there was almost nothing for the kids!
Suggestions for nearby family-friendly accommodations
Suggestions for nearby family-friendly restaurants
My Kid's Review
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Majestic Colonial Punta Cana - Praia Arena Go
O hotel tem lindas instalaçoes, serviço maravilhoso, a praia é tranquila, atividades para todos os gostos e idade. Piscina fantástica, enorme, limpissima. Os restaurantes são ótimos, comida diversificada, enorme variedade, tudo de qualidade e super limpo. O quarto muito confortavel, espaçoso, banheiro limpo, só deixou a desejar os lençois que eram limpos […] mas nao eram passados. Localizado em uma bela praia porém distante de outras atraçoes o que encareceu os passeios. O staff do hotel é fantástico, funcionários super competentes e trabalham arduamente para tudo correr bem, atendem todas as solicitações dos hóspedes com presteza, eles são os verdadeiros responsáveis por tornar tudo inesquecivel com sua ale...
We had a good experience at this resort. We found the staff pretty friendly, the food was fine (you just need to choose carefully - you can eat junk or pick out the stuff that is relatively healthy. The pool was really nice and we had a room close to the pool and beach which was g...
Great Family Vacation
The staff at this hotel could not have been more attentive. The food was delicious, a large assortment every day at the buffet as well as the spe...
We really enjoy our stay in Majestic . everything was good , food , staff , entertainment, service …….The weather was perfect during day and mostly shower at night .We love the seafood Restaurant .The service was awesome and quick ...
the hotel is beautiful the beach excellent the food is good the staff is awesome expecially bala at the pool the guy is really nice also braulio at the buffet ...
Muy buena atención, alberca y playa (Lo recom
Bueno, Playa tranquila, Alberca muy grande, muy buena atención del personal, no hay gran variedad de alimentos pero es suficie...