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The Hotel of South Beach Miami Beach, Miami Beach, Florida

801 Collins Avenue, Miami Beach, Florida

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Recent User Reviews

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Great getaway

Submitted by: Globetrotter20

Ritz is up to its rep, as always. Grea...

Ritz Carlton-Miami Beach

Submitted by: Miami Beach bound

Went down to Miami to visit friends and family. The hotel was perfectly located on the beach and on lincoln Road which is a tourist mecca for shopping and restaurants. The pool area is just the right size, not so big like the fountain bleu or too small like a boutique hotel. Loved the afternoon treats that they bring around to all of the pool patrons. The hotel was very well laid out and the service was very good. We did the spa one day which was OK but not up to par with other Ritz Carlton locations I have stayed in. Here is what needs to be improved: The security was laking. The gate to the beach was always open from the beach. When I reported it to the desk, the first person told me it was to make sure gu...

Excellent Customer Service

Submitted by: Mo

The staff at the Ritz was excel...

Great location and great for families

Submitted by: karen

The experience was wonderful at Ritz Carlton. They are known for fabulous service and that is exactly what I received. The location is amazing. It's right off Lincoln Rd. Walking distance to just about everything inclu...

Ritz-Carlton, South Beach July 4th 2010

Submitted by: Birthday Weekend 2010

Staying at the Ritz-Carlton Hotel made a very big difference in our stay. We have been to Miami several times before and the bigges...

Ritz for a reason

Submitted by: mj

great staff ,beautiful hotel, good foo...

Don't go!!

Submitted by: Ripped off

The night before we left for South Beach, I called the hotel and spoke with the concierge and I explained that it was my birthday and our 10th anniversary and we wanted to make sure that there was room for us at the thanksgiving buffet dinner at the hotel. We were told that there was much space left and not to worry.The very next morning we left Dallas and arrived at our hotel at 10:30 AM. When we arrived at the hotel the very first thing we tried to do was to make an appointment for thanksgiving dinner (the very next day), at which time we were informed that there was no space available for us. They even called the manager and there was no way that we could be accommodated. The Concierge made us reservation...

never again

Submitted by: robbed

very bad experience followed by dissapointment in how some of staff responded.ive been at ritz puerto rico...

Great Hotel for price !

Submitted by: Family trying to enjoy a vacation

The hotel staff was excellent. Can't say anything bad at all. Every staf...

great central location in south beach

Submitted by: traveling for fun

The hotel is not at it's peak as when it first open, but still very nice. Location ...

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